Examples of Excellence
“Excellent service is not only in how we serve the food, it’s also about entertaining the guests and making them feel special. It can be as simple as making a Mickey Mouse face out of ketchup on a child’s plate – I get a smile back every time.”
Crew Members aboard one of our ships, or on land at Disney’s private island in the Bahamas, Castaway Cay, play an essential role in creating the most unique family vacation our Guests will ever experience. That’s why we provide our Crew with the resources and leadership tools that will allow them to build and improve their skills. All of our training and service guidelines are designed to help our Crew do more than perform their job well—we want to help them succeed in their career and in life beyond our decks. This is what you can expect from us. This is what Disney Cruise Line is all about.
